Hyatt House Austin/Downtown
ゲストの声
Hotel staff were very friendly and helpful. Dale and Eli should be giving lessons to other customer services professionals. They really made you feel special. The hotel is clean overall, particularly the communal areas, and the room I had was spacious.
Ashersmith
2023年11月
Great place! The room is very spacious and so smartly designed! There is lots of space for everything you need to store; and good power outlet structures. There is a big desk with a great office chair to do some work. It felt like a perfect studio apartment, not like a hotel. The staff was outstanding in terms of friendliness and hospitality. Breakfast was very good.
Silenttraveler
2023年10月
Very Nice Hotel Very Clean Very Pleasant and amenable staff, Alyssa very politely gave us the unfortunate news that our preferred room selection was not available and upgraded us to one with a very nice view as well as giving us a credit on the room, so we could enjoy some snacks, and the remainder that we did not use was discounted on our final Price. Now that is excellent customer service!!!
Philip
2025年1月
The hotel staff were very friendly and helpful. The location was perfect for 6th street fun, the hotel did have a variety of breakfast, and was clean for the most part.
Lori
2024年5月
Our stay was super comfortable. We are so happy with our booking. The room was big and the small kitchenette was really handy travelling with a baby (washing bottles). The room was really clean upon arrival. We did request a crib with our booking but nothing was there. Location was good but we already knew we would need to drive to places. In and out parking was great.
Jennifer
2022年12月
The hotel, room & staff were great! The breakfast had a lot of selections & all that I ate tasted good. Hotel is right downtown & just a few blocks from the parking garages for the UT stadium. Valet hotel parking was quick. Also, we were pressed for time for dinner, so we ate in the hotel bar. That food was good, as well.
Nancy
2024年9月
Checked in. Did not have card that room was paid on but put my own card down with the lady on reception who was a great help. Once checked in went to bar and stayed with the bar staff for an hour or so. Very nice to talk to as we all shared experiences about where we had been and what we had done. Checked out following morning. Again different lady on reception but she helped me pay for the room with the card it was booked on. The only issue is that HYATT still have my card as pending which I have emailed the hotel to cancel. Great location. Great stay.
Ian
2024年8月
This property has fantastic staff who assisted our every need. Valet was readily available on arrival and then we were greeted at the desk by Eligh who continued through our 3 day stay to be extremely friendly and helpful advising us on where to eat and drink and look around each time we asked. The studio was very clean and serviced every other day. The pool area was nice and the gym provided a decent workout. The daily breakfast provided was quite basic but perfectly edible and started the day with us haven eaten something rather than not. The location of this property is great for The Capitol Building and just a few blocks from Sixth Street.
Elizabeth
2023年10月
Proximity to the Mohawk, that's why we stayed there. Super nice shower. Spacious room. Super sweet and accommodating staff. I liked breakfast, especially there being berries!
Lauren
2024年6月
We stayed in the Two Queens w/ Den room, and we really enjoyed the extra space. Having the flat screen on a swivel between the den and the beds is an excellent feature. The location to downtown was perfect. We could walk to the majority of things we wanted to do.
Cotton
2024年10月
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