Hyatt House Austin/Downtown

It was a great place to stay! The room was clean!

Great place! The room is very spacious and so smartly designed! There is lots of space for everything you need to store; and good power outlet structures. There is a big desk with a great office chair to do some work. It felt like a perfect studio apartment, not like a hotel. The staff was outstanding in terms of friendliness and hospitality. Breakfast was very good.

Very Nice Hotel Very Clean Very Pleasant and amenable staff, Alyssa very politely gave us the unfortunate news that our preferred room selection was not available and upgraded us to one with a very nice view as well as giving us a credit on the room, so we could enjoy some snacks, and the remainder that we did not use was discounted on our final Price. Now that is excellent customer service!!!

The hotel, room & staff were great! The breakfast had a lot of selections & all that I ate tasted good. Hotel is right downtown & just a few blocks from the parking garages for the UT stadium. Valet hotel parking was quick. Also, we were pressed for time for dinner, so we ate in the hotel bar. That food was good, as well.

Checked in. Did not have card that room was paid on but put my own card down with the lady on reception who was a great help. Once checked in went to bar and stayed with the bar staff for an hour or so. Very nice to talk to as we all shared experiences about where we had been and what we had done. Checked out following morning. Again different lady on reception but she helped me pay for the room with the card it was booked on. The only issue is that HYATT still have my card as pending which I have emailed the hotel to cancel. Great location. Great stay.